We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
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Fast, expert Windows support, delivered by real technicians who feel like part of your team, not just another vendor.
Why choose Proximit for Windows Support?
Frustrated by slow Windows support? Get direct access to technicians with a 16-minute average response time, no portal, no waiting.
Worried about recurring issues? 85% of Windows problems are fixed on the first call, keeping your team moving.
Need clarity on billing? Every managed system is covered, no exclusions or surprise fees, just transparent support.
Want less downtime? Most Windows issues are resolved in 21 minutes, so your business never skips a beat.
Confused by tech jargon? Get clear, easy-to-follow guidance and ongoing user training to boost confidence and autonomy.
We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
Proactive management and direct technician access
From troubleshooting to optimization, Proximit covers the full spectrum of Windows support. You get help with software glitches, system crashes, update management, and security configuration. Every technician is a SysAdmin, so you’re always talking to someone with real expertise. Every device is monitored and kept up-to-date, ensuring performance and security aren’t left to chance.
Proximit responds fast, with direct phone or email access to real technicians. No ticket portals, no intermediaries. Support is available Monday to Friday, 8:30 a.m. to 5:00 p.m., with emergency help 24/7. Most issues are resolved in under 21 minutes, so your business keeps moving.
Windows updates and patches are managed proactively to avoid security gaps and performance drops. Proximit ensures every device stays compliant with industry standards, and you never have to worry about missing a critical update. Backups and restore points are handled, too, for peace of mind.
Security is built into every Windows support plan. From managing endpoint protection and antivirus to enabling multi-factor authentication, you get advanced defense without extra complexity. Proximit monitors for threats 24/7 and provides clear recommendations to keep your data safe.
Onboarding is structured and fast, your Windows environment is documented within 24 hours. Hidden issues are resolved early, so you start with a stable baseline. All user accounts, policies, and access rights are set up for your unique needs, with nothing overlooked.
Empowering your team is part of the service. Proximit provides ongoing user training for Windows, helping your staff make the most of their tools. From everyday tips to best practices, your team gains autonomy and confidence while reducing the need for repeated support calls.
Windows systems are the backbone of your business. With Proximit, you get more than break/fix support, you get proactive management, fast troubleshooting, and expert configuration.
Direct access to technicians means no hoops to jump through. Every system is monitored, protected, and kept up-to-date, so you can trust your Windows environment to stay stable and secure. All this with a transparent billing model and a strong focus on user education.
Downtime eats into productivity, but with Proximit’s Windows Support, you get fast resolutions and ongoing prevention.
Most calls are resolved within 21 minutes, and 85% of issues don’t require a second contact. Your environment is documented from day one, so support is efficient and tailored to your business. With a 99.6% satisfaction rate, you can trust your Windows systems are in good hands.
Let your team focus on work, not troubleshooting, get fast, expert Windows support.