We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
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Stay connected and protected with local, proactive IT network support that feels like an extension of your team, no surprises, just real results.
Why choose Proximit for IT Network Support Services?
Slow response times disrupt your business. Proximit connects you to a technician in just 16 minutes on average, so downtime is kept to a minimum and you get back to work faster.
Unstable networks cause headaches. With real-time monitoring and 85% first-call resolution, your issues are handled before they become problems, keeping your operations smooth.
Hidden network risks can threaten security. Proximit’s onboarding finds and fixes vulnerabilities early, ensuring a stable and secure baseline from day one.
Complex billing creates confusion. Enjoy a clear, all-inclusive pricing model with no exclusions or surprise charges, so you always know what to expect.
Lack of guidance stalls progress. Every client receives strategic input from a vCIO at no extra cost, aligning IT decisions with your business goals.
We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
Proactive monitoring and hands-on solutions
Your network is monitored in real time to catch disruptions before they impact your business. Our technicians troubleshoot remotely, handling most issues immediately, 85% on the first call. Alerts trigger quick intervention, so you stay productive and secure. You benefit from consistent, proactive care delivered by experienced SysAdmins who know your environment inside and out.
Proximit configures and manages next-generation firewalls, secure VPNs, and VLANs. This ensures safe connectivity for workstations, servers, and remote users. Administration interfaces are protected with MFA and IP filtering. Every new device is set up with security in mind, reducing risk and boosting confidence in your network infrastructure.
Structured cabling and equipment installations are handled through trusted partners for seamless integration and minimal disruption. Server rooms and patch panels are professionally organized, with complete testing and certification of all cabling. Whether you’re renovating, expanding, or moving, your network foundation is robust and future-ready.
For issues that require a hands-on approach, on-site support is coordinated quickly. Our field services cover everything from urgent repairs to routine maintenance and new installations. You benefit from a consistent, high-quality experience, reducing downtime and keeping your business on track.
Every client receives ongoing network documentation and annual audits to review security, segmentation, and capacity. Reports are clear and actionable, helping you make informed decisions about upgrades, compliance, and long-term planning. You stay ahead of potential problems and regulatory requirements.
With onboarding completed in just 24 hours, your network and systems are thoroughly documented and stabilized from day one. Any hidden issues are resolved early, and your team receives training to maximize autonomy and confidence. This structured process means you start strong and stay supported as your needs evolve.
Proximit’s IT Network Support Services keep your business running smoothly with proactive monitoring, fast response times, and direct access to experienced technicians.
With every request, you connect directly with a Montreal-based expert who understands Quebec SMEs. Enjoy consistent support, transparent billing, and predictable outcomes, with 99.6% satisfaction and 85% of issues resolved on the first call.
Every aspect is handled by SysAdmins, guaranteeing high-quality support and resolution speed.
Get peace of mind with transparent, predictable service and a team that’s with you at every step.
From onboarding within 24 hours to ongoing strategic guidance from a vCIO, you’re always supported. Regular training keeps your team informed, while quarterly network audits ensure your environment stays secure and efficient, so you can focus on growing your business.
Boost network reliability and enjoy seamless, direct access to expert support.