Remote Desktop Services

Work from anywhere, seamlessly and securely, Proximit integrates Remote Desktop Services into your operations with a focus on human support and rapid response times.

Why choose Proximit for remote desktop services?

Access your desktop securely from anywhere, setup in 24 hours, with zero recurring issues after 3 months.

Direct technician support, average response time is just 16 minutes, with 85% first-call resolution.

Data stays safe, end-to-end encryption, daily monitored backups, and multi-factor authentication.

Proactive maintenance prevents downtime, most issues resolved within 21 minutes for Quebec SMEs.

Simple, transparent billing, no hidden fees, and every user receives bilingual (FR/EN) support.

Request a Quote for our Remote Desktop Services

Trusted by Quebec SMEs for Secure, Reliable Remote Access

Our Clients

What's Included With Remote Desktop Services?

Seamless, secure access for modern Quebec businesses

Remote Access Setup
Secure Remote Access Setup

Remote Access Setup ensures all your employees have secure, reliable access to their workstations and files from anywhere. Technicians configure remote connections, document your network, and test for stability, completing onboarding within 24 hours. This feature eliminates downtime, supports hybrid work, and lets your team transition smoothly, with no technical hassle on your end.

End-to-End Security
End-to-End Security Controls

With End-to-End Security, every remote connection is protected using multi-factor authentication, strong encryption, and advanced endpoint security tools. Regular monitoring, real-time threat detection, and daily backups mean your data stays private, safe, and compliant, no matter where your team logs in from.

Direct Technician Support
Direct Technician Support

Direct Technician Support gives you instant access to experienced techs by phone or email, skipping service portals and long waits. Enjoy an average 16-minute response time and 85% first-call resolution, so issues are fixed quickly, keeping your business running smoothly and your users happy.

Bilingual Training & Support
Bilingual Educational Support

Bilingual Educational Support means you don’t just get technical fixes, you also gain ongoing training in French or English. Your staff becomes more confident and self-sufficient, reducing tech headaches and helping your business make smarter IT decisions over time.

User Management
Scalable User Management

Scalable User Management makes it easy to add, remove, or modify remote users as your business changes. System administrators handle all configurations, so your team can grow or adapt without disruption, complicated billing, or technical surprises.

vCIO Strategic Oversight
Strategic vCIO Oversight

Strategic vCIO Oversight provides you with a dedicated virtual CIO to guide planning, budgeting, and IT strategy. This ensures your remote desktop setup always aligns with business goals, making your investment in remote work both cost-effective and future-proof.

Our Partners

Real Results: See What Remote Desktop Services Deliver

16 minutes
Average response time
85%
First-call resolution rate
99.6%
Client satisfaction rate
Remote Desktop Services

Empower Your Team With Secure, Flexible Remote Access

Remote Desktop Services let your team work from anywhere, without sacrificing security or performance.

Whether you’re managing a hybrid workforce or supporting remote users, you get fast, reliable access to all your business tools. Real technicians handle setup, maintenance, and support for a seamless experience. With industry-leading response times and direct access to Level 2 support, you’re never left waiting when you need help.

Rapid Setup, Ongoing Protection, and Reliable Support

  • Onboarding completed in just 24 hours so you can get started fast.
  • All systems are documented and assessed to eliminate hidden issues from day one.
  • Continuous monitoring and rapid troubleshooting ensure minimal downtime.
  • Multi-factor authentication and encryption protect data during every session.
  • Bilingual educational support helps your team gain autonomy and confidence.
Remote Desktop Services
Remote Desktop Services

Seamless Scalability and Strategic IT Guidance

Scalability is built in, Remote Desktop Services grow with your business.

Adding new users or locations is simple and handled by experienced system administrators, not intermediaries. Your strategic IT roadmap is supported by a dedicated vCIO, ensuring your remote solutions always align with long-term goals and budgets. You receive clear, predictable billing with no surprise charges, making it easy to plan and invest in your team’s productivity.

Get a Personalized Remote Desktop Consultation Today

Boost productivity and security with remote desktop access tailored for Quebec SMEs.