We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
- Cloud Services
- Cloud Providers
Stay ahead of IT problems with real-time system monitoring and rapid expert intervention, Proximit delivers reliable, transparent managed services built for Quebec SMEs.
Why choose Proximit for Proactive System Monitoring?
Recurring IT issues disrupt your workflow.
We resolve 85% of issues on the first call, so your team stays productive.
Unexpected downtime costs you money.
Proactive monitoring detects and fixes problems early, reducing downtime by over 50%.
No more waiting in support queues.
Average response time is just 16 minutes, with direct technician access.
Hidden system risks put your business at risk.
Thorough onboarding uncovers and resolves issues within 24 hours.
Confusing bills and surprise fees are frustrating.
Simple, all-inclusive pricing, no exclusions or hidden charges, ever.
We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
Comprehensive and preventative IT monitoring
Proximit’s real-time system monitoring keeps a constant eye on your servers, workstations, and network devices. Automated alerts flag unusual activity or signs of trouble, enabling fast intervention before small problems become big ones. Clients benefit from detailed reporting, trend analysis, and peace of mind knowing that system health is never left unchecked. This proactive approach drastically reduces downtime and recurring issues for Quebec SMEs.
With direct technician access, you connect instantly to experienced sysadmins, no intermediaries or ticket portals. Whether it’s by phone or email, support is personal, fast, and clear. If an issue is complex, Level 2 support jumps in right away, so problems are resolved efficiently without unnecessary escalations or delays. This approach ensures your team always feels supported and in control.
Structured onboarding means your environment is fully documented and risks are addressed within the first 24 hours. This includes a detailed scan of your systems, network mapping, and resolution of hidden or legacy issues. The result is a stable, secure foundation from day one, reducing future surprises and making ongoing monitoring more effective.
Proximit’s monitoring also includes daily review of backups and security alerts. This ensures that your data is protected and recoverable in the event of a problem. Automated backup verification and regular restoration tests give you confidence that your business can bounce back quickly from any disruption.
You benefit from quarterly reviews and strategic vCIO input, included at no extra cost. These sessions help you understand emerging risks, optimize your systems, and align IT investments with your business goals. The result is a smarter, more resilient technology environment, built for growth.
Education is a core part of Proximit’s approach. Your team receives training and clear explanations whenever changes are made or incidents occur. This builds autonomy and helps users make informed decisions, so your technology becomes a true business advantage, not a mystery or source of stress.
Proactive System Monitoring gives you a true partner in IT reliability. Your systems are watched around the clock with real-time alerts and automated checks, so small problems never become big headaches. You always know where things stand, and you get direct access to Montreal-based technicians who resolve issues quickly, most in about 21 minutes. Bilingual support and clear communication keep you in control, making technology stress-free for your business.
Your business deserves more than just alerts, it needs real solutions. Proactive System Monitoring includes quarterly reviews, strategic vCIO guidance, and ongoing education to help your team stay informed and self-sufficient. With proven processes and a 99.6% satisfaction rate, you get reliability, transparency, and a partner who truly cares about your long-term success.
Get ahead of IT issues and boost your team’s productivity with proactive monitoring.