They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
- Cloud Services
- Cloud Providers
Experience always-on threat detection, rapid response, and clear expert guidance, Proximit’s MDR service gives Quebec SMEs peace of mind and proactive protection, built on simplicity and human connection.
Why choose Proximit for Managed Detection & Response (MDR) Services?
Stop threats before they spread, 24/7 monitoring from real specialists means incidents are contained immediately, with an average response time of 16 minutes for rapid action and peace of mind.
No hidden surprises, clear, all-inclusive billing ensures you get full MDR coverage with zero extra charges, so you always know what to expect on your invoice.
Reduce downtime, most incidents are resolved in about 21 minutes, and 85% are handled on the first call, keeping your business running smoothly without disruption.
Comprehensive onboarding, your systems are fully documented within 24 hours, making sure your baseline is stable and ready for ongoing protection from day one.
Bilingual, local support, speak directly to Montreal-based technicians in French or English and receive clear, human guidance tailored to your business needs.
They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
Proactive monitoring and rapid response solutions
With 24/7 monitoring, your systems are always under the watchful eye of experienced security professionals. Proximit’s bilingual team in Montreal uses advanced tools to detect suspicious activity in real time, responding immediately to keep your business safe. Every alert is reviewed by a real technician, ensuring threats are caught early and handled efficiently, so you never have to worry about gaps in protection, day or night.
Automated response tools and skilled analysts work together to contain threats the moment they appear. Rapid isolation of compromised devices and accounts stops attackers before they can spread. Most incidents are resolved in about 21 minutes, and 85% are fixed on the first call, so your business stays up and running with minimal disruption.
Proximit’s onboarding process is fast and thorough, your network is fully documented within 24 hours, hidden issues are resolved, and a stable baseline is established. This ensures that your MDR protection starts strong and adapts to your unique needs, providing a seamless transition and ongoing support from day one.
Compliance and security audits are part of the MDR package. Regular reviews align your defenses with frameworks like CIS Controls, NIST, and ISO/IEC 27001, providing clear reporting and actionable recommendations. This proactive approach keeps your business compliant with Quebec and industry standards, without extra effort on your part.
Continuous educational support ensures your team is always informed and empowered. Proximit offers ongoing training and phishing simulations so staff can recognize threats, respond confidently, and help create a security-first culture that supports your business goals.
All-inclusive, transparent billing means there are no surprise fees. MDR services cover every system you need protected, and you always speak directly with skilled technicians for support. This straightforward approach builds trust and makes it easy to budget for security, while getting the fast, expert help you need.
Managed Detection & Response services put an expert security team on your side 24/7. Your business is monitored in real time by specialists who detect, analyze, and respond to threats before they can cause harm. With clear communication, transparent reporting, and direct access to real technicians, you always know where you stand. This means fewer disruptions, stronger compliance, and a safer, more confident business environment.
With Proximit, MDR isn’t just technology, it’s a people-first service. You get tailored guidance, bilingual support, and complete integration with your operations. From onboarding and compliance audits to user training and post-incident reviews, every step is designed for simplicity, transparency, and results you can measure. Your security grows stronger every day, without adding complexity to your workflow.
Get clarity and confidence in your cybersecurity with simple, expert-backed protection.