Managed IT Services

Simplify IT management and boost productivity with local, personalized support.

Reduce downtime with a 16-minute average response time and direct technician access, no intermediaries.

Take the guesswork out of budgeting with clear, all-inclusive billing and zero surprise charges.

Start strong with structured onboarding in just 24 hours, resolving hidden issues right away.

Stay secure with 24/7 monitoring, managed cybersecurity tools, and proactive risk prevention.

Benefit from bilingual support and local expertise tailored for Quebec SMEs, no generic solutions.

Request a Quote for our Managed IT Services

Trusted by:

Real Stories From Satisfied Clients

See how Quebec SMEs thrive with Proximit's managed IT services.

See How Proximit Transformed IT for Local Quebec SMEs

Managed IT Services Designed for Quebec SMEs

Expert support across all IT domains

IT Helpdesk & Support

Get rapid, bilingual IT support by phone or email, with most issues resolved on the first call and an average response time of just 16 minutes.

Proactive Monitoring

Proactive monitoring and maintenance keep your systems running smoothly, reducing disruptions and catching issues before they impact your business.

All-Inclusive Billing

All managed systems are fully covered with clear, all-inclusive billing, no exclusions or surprise charges, making budgeting simple and predictable.

Cybersecurity Protection

Benefit from 24/7 cybersecurity monitoring, managed endpoint protection, and advanced threat detection to keep your business safe from evolving risks.

Rapid Onboarding

Structured onboarding within 24 hours includes full network documentation, initial issue resolution, and a stable IT foundation from day one.

vCIO & IT Strategy

vCIO services are included, giving you access to strategic IT guidance, planning, and budgeting support to align technology with your business goals.

Backup & Recovery

Comprehensive backup and disaster recovery solutions ensure your critical data is protected, monitored daily, and quickly restorable when needed.

Cloud Services Management

Cloud management covers Microsoft 365 and Azure, from licenses to security settings, so your team can work efficiently and securely anywhere.

On-Site & Field Services

On-site support and field services provide fast, reliable help for installations, maintenance, and urgent repairs, always delivered by local experts.

Our Partners

Proven Results That Keep Your Business Running Smoothly

99.6%
Client satisfaction rate
16 min
Average response time
85%
First-call issue resolution
Managed IT Services

Experience Seamless, Human-Centered IT Management

Proximit’s managed IT services are designed for Quebec SMEs that want more than just technical fixes. You get a dedicated team that learns your business and becomes a true partner in your success.

Everything is handled, from daily support to strategic IT planning, so you can focus on growth, not tech headaches. Billing is clear and predictable, with all systems covered and no hidden fees to worry about.

Every client benefits from structured onboarding, direct access to real technicians, and proactive monitoring. With an average response time of 16 minutes and resolution in 21 minutes, you know your business is in good hands.

Get Reliable Support Without Barriers or Surprises

Proximit brings a people-first approach to IT, making support fast, transparent, and approachable. You won’t be sent through portals or wait in endless queues, just real help, when you need it.

  • Direct access to bilingual technicians by phone or email
  • Proactive system monitoring and quick intervention
  • vCIO guidance included for strategic planning
  • All-inclusive service for every managed device
  • Educational support so your team gains IT confidence

This model removes barriers, empowers your staff, and keeps operations running smoothly without hidden costs or complexity.

Managed IT Services
Managed IT Services

Built-In Cybersecurity for Total Business Peace of Mind

Security isn’t an add-on, it’s built into every managed IT service Proximit delivers. Your business is protected by 24/7 monitoring, managed detection and response, and hands-on incident handling from local experts.

Tools like advanced firewalls, endpoint protection, and dark web scanning keep threats at bay. Ongoing staff training ensures everyone recognizes risks, making your workplace more resilient.

Regular audits, backups, and compliance checks mean your data and systems stay safe, no matter what. You get peace of mind without the burden of managing multiple vendors or complex solutions.

Strategic IT Leadership That Grows With You

IT should drive your business forward, not hold it back. Proximit’s approach guarantees you get technology aligned with your goals, not just reactive fixes.

With vCIO involvement, you receive expert guidance on budgeting, planning, and IT strategy at no extra cost. Annual reviews, network audits, and proactive recommendations help you make informed decisions as your business evolves.

This strategic oversight ensures every investment supports sustainable growth, giving you clarity and confidence in your technology roadmap.

Managed IT Services

Book a Free Consultation for Managed IT Services Today

Get reliable, fast IT support and expert guidance tailored to your business.