As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
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Proximit keeps your business running with fast, friendly IT support tailored for Quebec SMEs, no hidden fees, just real solutions from a local team that feels like part of yours.
Why choose Proximit for IT Support Services?
Struggling with slow IT response? Get direct technician access and 16-minute average response times, no waiting, just solutions.
Worried about recurring issues? 85% of problems are solved on the first call, backed by a 99.6% satisfaction rate.
Tired of confusing invoices? Billing is clear and predictable, with no surprise charges or exclusions on managed systems.
Need fast onboarding? Your business is fully set up and running with documented systems in just 24 hours.
Want real expertise? All support is handled by experienced sysadmins for faster, higher-quality resolutions.
As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
Proactive, strategic support and local expertise
Proximit’s managed IT support means your business gets end-to-end help, from onboarding and documentation to daily troubleshooting. Skilled sysadmins respond directly to your requests, no intermediaries. You benefit from a local, bilingual team that understands the Quebec SME landscape, with service that feels like an extension of your own staff. Every support interaction is tracked and measured, so you always know the value you’re receiving.
Stay ahead of issues with proactive monitoring on all critical systems. Proximit uses advanced tools to detect and resolve problems before they impact your business. Real-time alerts, automated patching, and network oversight mean less downtime and fewer surprises for your team.
Proximit’s onboarding process is lightning-fast and thorough, your environment is documented and stable in just 24 hours. Network maps, device lists, and user accounts are all captured, so support is both informed and efficient from day one.
Get instant access to Level 2 support when needed. Complex issues are never bounced between teams; experienced sysadmins handle escalations directly, resolving problems quickly and minimizing disruption.
With vCIO services included, you receive ongoing strategic IT guidance at no extra cost. Proximit participates in your leadership planning, budgeting, and project development, aligning technology decisions with your business goals.
Your team benefits from continuous education and training. Proximit doesn’t just fix issues, technicians empower users with best practices, security awareness, and tips to get the most from your technology.
Get IT support that truly fits your business. Proximit’s team integrates seamlessly with your operations, offering direct access to bilingual technicians who know your environment inside and out. Enjoy rapid response times, most requests receive attention within 16 minutes, and real solutions, not just quick fixes. With 85% of issues resolved on the first call, your team stays focused on business, not tech hassles. You always know who to call, and support is tailored to your needs.
With Proximit, your IT support evolves as you do. From vCIO participation in leadership meetings to ongoing user education and quarterly reviews, you gain a partner committed to your long-term success. Transparent billing, no exclusions, and regular reporting mean you’re always in control, no surprises. Whether remote or on-site, help is always just a call away, so you can grow with confidence.
Discover how quick, friendly IT support can boost your team’s productivity and confidence.