Managed Desktop/Virtual Desktop Infrastructure (VDI)

Experience a managed desktop solution that keeps your business running smoothly, with proactive support, clear pricing, and a team that feels like an extension of yours.

Why choose Proximit for Managed Desktop/Virtual Desktop Infrastructure (VDI)?

Onboarding is done in 24 hours with complete documentation and hidden issues resolved, giving you a stable starting point right away.

Direct access to Level 2 technicians ensures quick, clear help, most problems are solved in just 21 minutes on average.

All-inclusive pricing means no exclusions, surprise charges, or complex billing, just one simple, predictable monthly fee.

Continuous security monitoring and endpoint protection keep your data safe and your business compliant, every day.

Bilingual support from local experts who know Quebec SMEs, 85% of issues fixed on the first call, hassle-free.

Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)

What Clients Say About Managed Desktop/VDI

Our Clients

Managed Desktop/VDI: Secure, Reliable, and User-Friendly IT

Proactive support and seamless user experiences

Rapid Onboarding & Documentation
Fast, Structured Onboarding

Get onboarding done in just 24 hours, with every device and user environment fully documented. All hidden IT issues are discovered and resolved right away, so you start with a stable, reliable foundation. This approach means you avoid future disruptions and get the benefits of a well-documented, transparent IT setup from day one.

Responsive Bilingual Support
Direct Technician Access

Enjoy direct, bilingual support from real technicians, no portals, no intermediaries. Most issues are resolved within 21 minutes, with 85% fixed on the first call. You always get access to Level 2 support, reducing downtime and keeping your team productive without unnecessary escalation.

Simple, Predictable Billing
Clear, All-Inclusive Pricing

Benefit from all-inclusive, straightforward billing with zero hidden fees. Every managed system is covered, so you never face unexpected costs. The clear monthly fee makes budgeting easy and eliminates billing confusion, giving you peace of mind and financial predictability.

Comprehensive Security Management
Enterprise-Grade Security

Protect your business with daily endpoint monitoring, antivirus, multi-factor authentication, and cloud backups. Security specialists handle real-time alerts and remediation, so threats are contained before they affect your operations. Regular audits and training keep your environment compliant and your team prepared.

Flexible User Management
Effortless Scalability

Scale your Managed Desktop/VDI environment as your business grows. Add or remove users quickly, no complicated technical steps required. Standardized setups and cloud-based infrastructure make it easy to adapt to changing needs, whether your team is in the office or remote.

Ongoing Educational Support
Continuous User Training

Empower your staff with continuous educational support. Technicians not only resolve issues but also train your team, ensuring everyone understands their systems and builds IT confidence. This proactive approach develops autonomy, reduces recurring problems, and helps your business make informed technology decisions.

Our Partners

See the Results: Fast Support, High Satisfaction, Real Impact

16 minutes
Average response time
99.6%
Client satisfaction rate
85%
First-call resolution rate
Managed Desktop/Virtual Desktop Infrastructure (VDI)

Empower Your Team with Hassle-Free, Secure Desktops

Managed Desktop/VDI brings reliable, secure, and up-to-date workspaces to your entire team, no matter where they are. Standardized environments mean fewer surprises and easier management. Expert technicians handle everything from security patches to updates, while you enjoy direct support and clear communication. This service is designed for Quebec SMEs seeking smooth IT operations, transparent costs, and a truly human approach.

Proactive Support and Predictable Costs, No Surprises

  • Onboarding within 24 hours with full environment documentation
  • Direct access to bilingual, Montreal-based support
  • All systems proactively monitored for security threats
  • Fast response and resolution times, average 16 and 21 minutes
  • Predictable, all-inclusive monthly pricing, no surprise fees
Managed Desktop/Virtual Desktop Infrastructure (VDI)
Managed Desktop/Virtual Desktop Infrastructure (VDI)

Scalable, Flexible IT That Grows With Your Business

With Managed Desktop/VDI, your business stays agile and protected as it grows. Easily add or remove users, adapt to hybrid and remote work, and rest easy knowing your data is backed up daily. Educational support empowers your team, so everyone feels confident and capable, turning technology from a challenge into a business advantage.

Get a Personalized Managed Desktop/VDI Consultation

Discover how managed desktops simplify IT and support your business goals.