We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
- Cloud Services
- Cloud Providers
Gain total visibility and control over your devices with Proximit’s hardware asset management, designed for Quebec SMEs needing clear, proactive support and zero guesswork.
Why choose Proximit for Hardware Asset Management?
Lose track of devices? Your inventory stays updated and accurate, documented within 24 hours for a reliable starting point.
Unexpected hardware failures? Prevent surprise downtime with proactive monitoring and lifecycle planning for every device.
Worried about hidden costs? Enjoy simple, transparent billing, no exclusions or surprise charges for managed hardware.
Need fast support? Direct access to bilingual technicians delivers 16-minute average response times for any device issue.
Unsure when to upgrade? You get regular reports and strategic advice so you can plan replacements and control your IT spend.
We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
Proactive tracking and lifecycle planning
Proximit provides a comprehensive inventory tracking system that documents every device from the moment you come onboard. All hardware, laptops, desktops, servers, and network equipment, is catalogued, tagged, and tracked for location, user, warranty status, and condition. This real-time inventory ensures you always know what assets you have, who uses them, and when they need attention, reducing risk and simplifying audits.
Stay ahead of costly surprises with proactive lifecycle and warranty management. Devices are monitored for age, performance, and support status, so you get timely alerts and recommendations for refresh or warranty renewals. This approach avoids unplanned downtime and ensures your business always runs on reliable, supported hardware.
Gain access to regular, easy-to-read reports summarizing your hardware environment. Reports include asset status, upcoming warranty expiries, refresh cycles, and actionable recommendations. These insights support smarter budgeting and help leadership make confident, informed technology decisions.
When hardware issues arise, you get direct, bilingual access to experienced technicians, no waiting for callbacks or navigating portals. Proximit’s 16-minute average response time and Level 2 support mean fast troubleshooting, repairs, or replacement guidance, minimizing downtime and user frustration.
All managed hardware assets are included under a simple, transparent billing model. There are no exclusions or surprise charges for additional devices, making budgeting straightforward and predictable. This clarity ensures every piece of your infrastructure receives consistent support and protection.
Proximit’s onboarding process documents every device in your environment within 24 hours, resolving hidden issues and creating a reliable baseline for ongoing management. This structured approach means you start with a clean slate and ongoing support is always built on accurate, up-to-date information.
Hardware asset management with Proximit gives you clarity, control, and confidence. Every device is tracked from onboarding, with full documentation and warranty records so you always know what you have and its condition. You can expect proactive recommendations for upgrades, real-time inventory, and direct access to technicians for support. This means fewer surprises, predictable costs, and technology that works for you, not against you.
From onboarding, your hardware is fully documented and monitored for health, performance, and security. Proximit’s team in Montreal supports you in both French and English, offering local expertise and a human-first approach. You benefit from structured processes, educational support, and a 99.6% client satisfaction rate, so your technology is always aligned with your business goals.
Gain control and clarity over your hardware, reduce downtime, costs, and surprises.