As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
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Get seamless IT support that boosts your internal team’s impact, Proximit’s co-managed IT services deliver consistency, transparency, and a local touch for Quebec SMEs.
Why choose Proximit for Co-Managed IT Services?
Struggling with slow response times? Get direct access to bilingual techs with an average 16-minute response and 21-minute resolution, no service portal, no delays.
Worried about unpredictable IT costs? Enjoy flat-rate billing with no surprise charges and all systems covered, clarity you can count on.
Need strategic IT guidance? Every client gets a dedicated vCIO at no extra cost, so your technology roadmap supports your business goals.
Concerned about onboarding hassles? Start strong, onboarding is completed in 24 hours, with full system documentation and hidden issues resolved early.
Want to empower your IT team? Benefit from ongoing training and educational support, gain autonomy, understanding, and better decision-making.
As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
Collaborative support and strategic partnership
Get proactive monitoring and rapid response without losing your internal IT’s expertise. Proximit’s team works directly with your staff, providing hands-on support, troubleshooting, and escalation for complex issues. Benefit from an average 16-minute response and 21-minute resolution, with most problems solved on the first call. Your users stay productive and your IT team gets the backup they need, when they need it.
Every client receives vCIO services at no added cost. This includes strategic IT planning, budgeting support, and technology roadmaps aligned with your business goals. Your leadership team benefits from proactive guidance, compliance insights, and ongoing reviews, so technology becomes a driver for growth, not a bottleneck.
Onboarding is completed within 24 hours. Proximit documents your network, systems, and processes in detail, resolving hidden issues upfront. This structured start ensures a stable baseline and smooth collaboration between your team and Proximit’s experts, minimizing disruption and maximizing value from day one.
Proximit provides comprehensive cybersecurity management as part of co-managed IT. This includes endpoint protection, advanced monitoring, dark web scans, and multi-factor authentication. Your business is shielded from threats with real-time intervention, compliance-driven standards, and regular user training to build a security-first culture.
Continuous education is built-in. Your internal team and end users receive ongoing training, clear documentation, and access to best practices. This helps your staff gain autonomy, understand their systems, and make informed decisions, reducing recurring issues and boosting confidence.
With both remote and on-site support, you get the flexibility to solve day-to-day issues quickly and handle larger projects or urgent needs without delay. Proximit’s Montreal-based team is ready for field service when required, ensuring your infrastructure stays reliable and your business keeps moving.
Boost your internal IT team’s impact without losing control. Proximit’s co-managed IT services are designed for Quebec SMEs that want to empower their in-house staff while filling skill gaps, improving coverage, and accelerating projects. You get direct access to senior technicians, real-time monitoring, and local expertise, plus all the strategic support you need, with a 99.6% user satisfaction rate to prove it.
Transparency, simplicity, and direct access set co-managed IT with Proximit apart. You get flat-rate billing with no surprise fees, direct lines to technicians (no service portals), and comprehensive system coverage. The result? Your IT runs smoothly, projects move faster, and your team gains new skills, without the complexity of traditional outsourcing.
Strengthen your IT team with expert backup, fast, friendly, and tailored for SMEs.