Keep your servers running smoothly with expert, human-centered support that feels like an extension of your team, delivered by Montreal-based technicians who know Quebec SMEs.
Why choose Proximit for Server Admin & Support Services?
Frequent downtime holding you back? Proximit resolves 85% of issues on the first call, averaging 21-minute fixes for servers.
Lack of server visibility? You get real-time monitoring and detailed documentation from day one, with a 99.6% satisfaction rate.
Complex server issues dragging on? All support is handled by experienced SysAdmins, ensuring fast, high-quality resolutions.
Unexpected costs? Simple, all-inclusive billing covers all your managed servers, no hidden fees and no surprise charges.
Onboarding worries? Be up and running in just 24 hours, with all server environments thoroughly documented from the start.
Mathieu and his team at Proximit have been one of the most reliable IT partners we’ve worked with. He’s responsive, easy to communicate with, and quick to address issues. Their team is dependable and truly focused on supporting our success.
Proximit stays up to date with the latest IT developments and respond quickly to urgent issues. Their team is reliable, and their support has made a positive difference for our operations.
As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
Proximit provides professional and friendly service every time we work with them. Their team always has answers and practical solutions, which makes them easy to rely on.
They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
Working with Proximit has been a consistently solid experience for our team. They’re reliable, quick to respond, and deliver quality work with strong follow-up. An efficient and professional partner we can count on.
Proactive monitoring and hands-on troubleshooting
Server Monitoring & Maintenance: Your servers are monitored 24/7 for performance, security threats, and backup status. Issues are detected and resolved before they impact your business. You receive regular maintenance, operating system and firmware updates, and full hardware health checks. Each step is clearly documented and reviewed with you, ensuring your infrastructure stays reliable and resilient.
Issue Resolution & Troubleshooting: When server issues arise, you get direct access to skilled SysAdmins who provide both remote and on-site support. Most problems are resolved in under 21 minutes, with 85% fixed on the first call. This minimizes downtime, keeps your business moving, and ensures your team never feels stuck waiting for help.
Onboarding & Documentation: New clients are onboarded in just 24 hours. Your server environment is fully documented and mapped, with any hidden issues addressed early. This thorough approach means you start from a stable baseline and always know exactly what’s running in your environment.
Backup & Disaster Recovery: Local and cloud backups are monitored daily and tested quarterly for reliability. Fast data restoration means you’re prepared for anything, hardware failures, cyber incidents, or accidental deletions. You gain peace of mind knowing your business data is always protected and recoverable.
Security & Compliance: Servers are secured using industry best practices, including managed antivirus, intrusion detection, multi-factor authentication, and regular audits. Compliance checks are built in, with clear recommendations so you stay aligned with frameworks like CIS, NIST, or ISO/IEC 27001.
Strategic vCIO Oversight: Every client receives vCIO guidance at no extra cost. You get help planning IT budgets, setting server roadmaps, and making decisions that support long-term growth. This ensures your server environment always fits your business goals and adapts as you grow.
Reduce server headaches and keep your business running with local experts who know your environment.
Get proactive server management, real-time monitoring, and direct technician support, no call centers or endless ticket queues. Every server is onboarded with a full health check and documentation, leading to fewer recurring problems and smoother day-to-day operations. Bilingual support means clear communication and confidence that your critical systems are always in good hands.
Empower your team with ongoing education and strategic oversight.
Proximit’s server support doesn’t just fix issues, it helps you understand your environment. You receive regular updates, clear documentation, and access to vCIO services for strategic planning. Staff training and knowledge-sharing are part of the experience, so your team gains autonomy and confidence in managing technology as your needs grow.
Experience faster resolutions and greater reliability with hands-on server support.
