As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
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Get the expertise, resources, and support of a BIG IT team–without the expense or hassles of maintaining a big IT team.
Stop losing valuable time to slow IT fixes, confusing tech, and unreliable support. Gain a trusted partner that speaks your language, understands your business culture, and solves problems before they disrupt your day.
Get technology that simply works, with proactive monitoring, clear billing, and strategic guidance built into every service.
Companies rely on us for everything IT
Customer satisfaction rating
Emergency support available
Recurring issues after just 3 months
Receive the personal attention and personalized services that protect your data and simplify your day-to-day.
Get stable systems, no hidden fees, and predictable processes that keep your business running smoothly.
Skip ticket portals and long waits. Speak directly to a technician and get help in as little as 16 minutes.
Stay secure with 24/7 monitoring and proven processes. Plus, keep your team secure with regular audits and training.
Receive the clear insight you need to align technology and IT budgets with your business’s goals.
Enjoy a fast, friendly experience thanks to Canada-based experts who resolve 85% of issues on the first call.
Keep everything from the office Wi-Fi and VPNs to switches and firewalls running smoothly and securely.
See how other business owners found reliable support, faster answers, and fewer headaches with Proximit.
As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
Start seeing results instantly with a 24-hour onboarding process!
You won’t be stuck waiting hours for a ticket reply. On average, you’ll hear back in about 16 minutes, and most issues are fully fixed within 21 minutes. Even better, 85% of problems are solved on the very first call, so you can get back to work quickly.
Every call connects you directly with certified technicians, not gatekeepers, which means faster answers and better results you can count on.
Most providers make IT confusing, but we keep it simple. You get clear billing with no surprise fees, structured onboarding in just 24 hours, and direct access to technicians instead of being bounced around.
Every client also gets vCIO services at no extra cost, which means ongoing strategic guidance, not just short-term fixes. And we back up our claims of enterprise-grade quality at an SMB-friendly price through partnerships with the top technology providers like Microsoft, Fortinet, Bitdefender, Cisco Duo, and Acronis.
Quick patches only kick issues down the road. We take the time to solve problems at the root, so they don’t keep coming back. That’s why after three months of working with us, clients report zero recurring problems.
Add to that proactive monitoring, automated patching, and compliance-aligned audits, and you’re left with a stable IT environment that runs smoothly. The result is fewer headaches and more time for your business to focus on growth.
It doesn’t have to be. We handle transitions carefully so your systems don’t experience downtime. You’re fully onboarded in 24 hours, your networks are documented, and hidden problems are cleaned up right away.
Our certified technicians make the switch seamless, while frameworks like ISO/IEC 27001 keep everything secure and compliant. Instead of a messy handover, you gain a clear, stable baseline from day one, without the stress you might expect.
Security isn’t just about tools, it’s about people and processes too. You get a 24/7 Security Operations Centre, firewalls, managed detection and response, dark web monitoring, and strong multi-factor authentication.
Your staff also receives regular training to help prevent phishing or social engineering risks.
On top of that, our approach aligns with CIS Controls, NIST, and ISO/IEC 27001, so your protection isn’t just reactive, it’s structured, tested, and always improving as threats evolve.
