As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
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Get fast, friendly, and transparent IT support that keeps you focused on what matters.
Cut downtime with an average 16 minute response time so your team can get back to work quickly.
Skip confusing service portals by getting help instantly from real technicians by phone or email.
Get faster fixes for complex problems with direct access to experienced Level 2 technicians.
Ensure faster resolutions with bilingual IT support that removes communication barriers.
Gain confidence in support with a 99.6 % satisfaction rate across hundreds of users.
Real experiences from local teams who gained faster support, clearer billing, and fewer IT headaches.
As long as Proximit continues to offer us this level of service, there is no chance that Vitrerie Longueuil will change IT providers, ever.
They are a reliable, compassionate partner who is attentive to our needs. Each member of the team is exemplary in their professionalism. A big thank you to the entire team!
We are very happy to be doing business with Proximit, what a great change for us! Proximit: You make our work easier and successful. Bravo!
Discover our hands-on approach, real client outcomes, and what sets us apart: fast response, human connection, and proven results-all explained in under two minutes.
Get support from a local team that understands the unique needs of Quebec SMEs. Bilingual and always approachable, you’re never just a ticket number.
Enjoy peace of mind with a high satisfaction rate, quick response time, and 85% first-call resolution. Your business stays productive and secure.
No complicated contracts or surprise fees. Everything is explained, billed, and supported clearly-so you always know what to expect and how to plan.
Fast, bilingual, and transparent IT support that keeps your business running without disruptions.
Remote support gives your business fast access to technicians without waiting for an on-site visit. Whether it’s software glitches, login errors, or configuration issues, our experts connect directly to your systems to solve problems in real time. This keeps your staff productive, reduces downtime, and ensures that even minor issues don’t snowball into bigger disruptions.
Some technology problems require a physical presence to resolve. Our on-site support covers hardware repairs, network troubleshooting, and system installations with professional care. Having technicians available locally means critical issues are handled promptly and correctly, giving your business confidence that IT setbacks won’t drag on and impact daily operations.
Traditional ticketing systems create delays and unnecessary steps when urgent help is needed. With direct access to technicians by phone or email, you get immediate answers from real people who understand your systems. This eliminates the frustration of waiting in queues, reduces escalation bottlenecks, and ensures your staff feels supported at the exact moment they need it.
86% of service teams report higher productivity with a dependable help desk in place. Our helpdesk coverage during business hours ensures your team never feels stranded when issues arise. From password resets to system errors, support is delivered clearly and quickly to keep work moving. And when unexpected emergencies happen outside of regular hours, urgent support is always available so your business is never left exposed.
Miscommunication wastes time and slows down resolutions. Our bilingual support team helps your staff in both English and French, ensuring every employee can describe issues clearly and receive guidance they fully understand. By eliminating language barriers, we deliver smoother interactions, faster fixes, and a support experience that reflects the realities of Quebec businesses.
IT problems shouldn’t repeat themselves. With proactive monitoring and expert oversight, issues are identified and resolved before they become major setbacks. This approach reduces recurring disruptions, improves system stability, and creates a more predictable IT environment. The result is fewer headaches for your team and more time to focus on driving business forward.
Proximit’s IT support is built for SMEs who want simplicity, speed, and real results.
You connect directly with skilled technicians, no service portals, meaning most issues are solved on the first call. Transparent pricing eliminates surprise costs.
Onboarding happens in 24 hours, so your business sees benefits right away.
With a high satisfaction rate and bilingual support, you get peace of mind and a trusted local partner.
Get fast, friendly, and reliable support that keeps your business running smoothly.
Explore more ways Proximit supports Montreals growing SMEs.
We provide both remote and on-site IT support tailored to everyday business needs. Remote support allows us to resolve issues quickly without waiting for a technician to arrive, while on-site visits cover more complex challenges like hardware repairs or network issues. This mix ensures your team always has the right level of support, whether the problem is small or business-critical.
You can contact our support team directly by phone or email without having to go through a complicated portal system. This makes it faster and easier to explain what’s happening, and you get connected with a real technician who can start helping you immediately. Our focus is on removing barriers so you get the assistance you need without unnecessary delays.
We cover routine IT support during regular business hours to handle day-to-day requests like password resets, software issues, or setup needs. For urgent situations that can’t wait, we also provide emergency support outside those hours. This means your business isn’t left vulnerable if something critical happens after the workday ends.
Yes, we provide bilingual IT support in both English and French. This ensures every member of your team can communicate clearly with our technicians and receive guidance they fully understand. By eliminating language barriers, we make IT support simple and accessible for all your employees.
For relatively small businesses, downtime costs between $137 and $427 per minute, making every second count. Most common IT problems can be resolved in 21 minutes through remote access, allowing us to step in almost immediately. For more complex challenges that require hands-on attention, our technicians provide reliable on-site support. The goal is always the same: to minimize downtime, reduce stress for your staff, and keep your business running smoothly without recurring disruptions.
Stay productive with fast IT support that resolves issues quickly and reduces costly downtime.
Enjoy simple, all-inclusive billing that makes IT costs predictable and stress-free every month.
Connect directly with experienced technicians for quick resolutions without long waits or confusing escalations.
Give your team ongoing guidance and practical training so they feel comfortable using technology every day.
Rely on proactive monitoring and strong security practices that keep your systems safe and reliable.
